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FREE worldwide shipping on all orders over $25 – Limited time only.

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

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Please allow 10-30 working days to receive your order. Some countries and remote destinations may have longer shipping time frames, so please be patient in allowing delivery to be made. If your order has not arrived after 30 working days, feel free to contact us at and we will help locate your item for you.

If you have not received an email “order is now complete” we can modify your shipping address.

 

It is impossible to modify your order after it has been shipped. 

 

If you need to change your shipping address and you have not received an “order is now complete” email contact us and let us know 

Please visit the tracking

We do not store your credit card details on our site

We charge sales tax in the regions requring it.

In most cases no. Customs and duty is the responsibility of the customer and must be paid when the package arrives in the destination country. In some cases, we may prepay the customs and duty for you.

Some countries we may not be able to send to. If you suspect your country might be one of them please contact us.

We aim to get your order out as fast as possible. We use different distribution centres which may result in your order being delivered in multiple shipments

If you need to swap an item

Returns and Exchanges

We will happily accept any return within 30 days of receiving the order for a full refund or exchange.


Return conditions exist, for example Items must 
be in their original, unused condition with any tags still attached.


Please checkout the 
policies page to read the other conditions.


If you would like to return or exchange your order, please contact us and we will provide you with return instructions. 

Please use the contact page to contact us and we will fix the issue

Please use the contact page to contact us and we will fix the issue.

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Please use the contact page for customer support.

Please view our shipping policy on the policies page. If it has not been sent out it is possible to change your address, please use the contact page

We can modify your orders if it has not been shipped yet. Please use the contact page and let us know what you need and we will be happy to help.

Depending on the product you may be able to order it. If the product is on Back order status you can pre-order. If checkout options are unavailable you may not.

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On all orders above $25

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